question

Shanker Jaydeva avatar image
Shanker Jaydeva asked Anirban answered

call control api

We want to intercept a all with api before it is received and answered and control the call like forward the call with api.

Any good api and tutorial to start with?

phonecall forwarding
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1 Answer

Anirban avatar image
Anirban answered

Have you checked this reference for pre call control

https://developers.ringcentral.com/guide/voice/pre-call-control

This is what you actually need to intercept the call and forward

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys