Adding RC App to Ring Groups

Hello Supporters,

Please let me know if you have supported adding RC app to ring groups. If you have, please give me some guides. Also let me know why I could not create a ticket in page https://support.ringcentral.com?

Please contact me via email: adam@phpbroker.com.

Thank you

Adam

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Anirban commented · Sep 17, 2021 at 12:42 PM

If you are not able to create a ticket, you can contact them via phone : https://support.ringcentral.com/contact-numbers.html

or via live chat:

https://support.ringcentral.com/contact-support.html

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adam-nguyen1 Anirban commented · Sep 18, 2021 at 02:35 AM

Thank you Airban

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mary-community-moderator ♦♦ commented · Sep 17, 2021 at 02:35 PM

Hi @adam-nguyen1, are you referring to a ring group of a user extension or call queue?

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adam-nguyen1 mary-community-moderator ♦♦ commented · Sep 17, 2021 at 11:55 PM

Hi Marry, I meant a ring group of a user extension.

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mary-community-moderator ♦♦ adam-nguyen1 commented · Sep 20, 2021 at 04:29 PM

Yes, it is possible, @adam-nguyen1. Here's a KB Article, https://support.ringcentral.com/article/Set-up-Ring-Group.html.

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