question

George Georgiou avatar image
George Georgiou asked

Accept Call Queue toggle

I Have looked everywhere but cannot find this answer , is there a way we can have the ability for users to not change their "Accept call queue status" .Ideally i want this button gone. Online it says to visit https://support.ringcentral.com/ca/en/article/Remote-Member-Management-for-Call-Queues.html

This does not work. The toggle falls under Member status rather than queue status so changing the "Allow members to change their queue status" to Not allowed does not nothing.


toggle.png

Any help would be greatly appreciated.

call queues
toggle.png (1.9 KiB)
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app