question

Sander Schoonewelle avatar image
Sander Schoonewelle asked Sander Schoonewelle commented

HID Headset function in RC app

Hi, right now when I use the webapp, it is possible to use any HID headset like the Yealink WH62 dect. The fine thing about this is the fact the base has a speaker, that lets you now when someone rings, rather then using the speaker of your lapt/desktop.
In the RC app that option isn't available, do you when this feature is planned?

head set
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Anirban avatar image
Anirban answered Sander Schoonewelle commented

If you see the following link

https://support.ringcentral.com/ca/en/release-notes/release-highlights.html

HID headset support is available in mid September in the RC app and web app as per the release note link above

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Yes I saw, but it is only available in the web app not the desktop app.. And my desktop app is already version 21.3.30

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