question

Daniel Polk avatar image
Daniel Polk asked Becky-Community_Manager commented

Annotation options have been removed?

This morning I noticed that the video player and screen share have been updated. With this update I am no longer to do more annotations than simply drawing on the screen with a single color. (no line width, color change, highlight, rectangle, line, etc.)

Is there a way to re-enable this or roll back to the previous version?

ringcentral appscreen share
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1 Answer

Anirban avatar image
Anirban answered Becky-Community_Manager commented

Which version currently are you using?

Please check once if annotations are enabled

https://support.ringcentral.com/fr/fr/article/10750-RingCentral-Meetings-Desktop-add-notes-Annotations.html

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Looks like I'm on version 21.3.31.1932 Windows

The link you sent is what I'm used to seeing. Now I only get this tool at the top. 1633725221636.png

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1633725221636.png (146.3 KiB)

Here's my full version status if it helps

1633725727782.png

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1633725727782.png (26.9 KiB)

@Daniel Polk It looks like you have been migrated to RCV.
This is an ongoing process that we've been sharing updates with customers about.
I'm happy to discuss this further - please feel free to shoot us an email directly at Community.Support@RingCentral.com

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