question

Jose Febus avatar image
Jose Febus asked mary-community-moderator commented

Does RingCentral have a way to send notifications or a pop-up screen of representative up-and-coming breaks and lunches?

Does RingCentral have a way to send notifications or a pop-up screen of representative up-and-coming breaks and lunches?

phone
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You can add this as a feature request in idea portal as I think this is currently not available

https://ideas.ringcentral.com/

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Hi @Jose Febus, Let me confirm with Contact Center Support if this feature is available. I'll get back to you as soon as I have the answer.

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mary-community-moderator avatar image mary-community-moderator ♦ mary-community-moderator ♦ ·

Hello @Jose Febus. This is available according to Support. You may contact your Account Manager to discuss about the feature called Cxone Workforce Management.

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