Does RingCentral have a way to send notifications or a pop-up screen of representative up-and-coming breaks and lunches?
Does RingCentral have a way to send notifications or a pop-up screen of representative up-and-coming breaks and lunches?
You can add this as a feature request in idea portal as I think this is currently not available
Hi @Jose Febus, Let me confirm with Contact Center Support if this feature is available. I'll get back to you as soon as I have the answer.
Hello @Jose Febus. This is available according to Support. You may contact your Account Manager to discuss about the feature called Cxone Workforce Management.
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