Where in the online admin portal web page does admin can change the presence status of a user extension?
It seems nowhere you can change it
If you are an Admin , you should be able to change the presence status of the user by using this endpoint https://developers.ringcentral.com/api-reference/Presence/updateUserPresenceStatus and change user status of other extensions
Please let me know if this suffice.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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