question

Cosmo Management Gladys avatar image
Cosmo Management Gladys asked jenn-community-moderator commented

Accept all calls or do not accept calls in call queue

Hi guys, can anyone pls tell me where to find the button to click for choosing an option where it says "accept all calls or do not accept calls" when the app upgraded I couldn't find where it was placed.. Thanks in advance for the answers!

call queues
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Hello there!

Make sure you are included in the call queue, and it will show up on your app.

Click this link to know more https://support.ringcentral.com/app/phone/desktop-web/setting-up-ringcentral-app-desktop-web-receive-queue-calls.html. Thanks!

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