question

Dwayne Baughn avatar image
Dwayne Baughn asked mary-community-moderator commented

Ringcentral App not importing contact info correctly.

Whenever I import my client contact list to the Ringcentral App for iPhone, it changes my client's dates of birth, or any other important dates I've saved for them. Like, if their date of birth is July 4, 1976, the Ringcentral App will change it to July 3, 1976. How do I fix this?

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Hello Dwayne, is this happening on all the contacts or just some of it?

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Dwayne Baughn avatar image Dwayne Baughn mary-community-moderator ♦♦ ·

All of them.

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Please create a Tech Support case for this to be checked. You may go to https://support.ringcentral.com/new-case.html?language=en_US.

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