question

berryhill avatar image
berryhill asked Becky-Community_Manager commented

Ring Group Text Reply

Our main phone number goes directly to a ring group that rings all extensions. Unfortunately, many people text us at this number (mostly spam). How do I reply text from that number to “STOP”? I can only reply from my local extension, not the main number.

phone
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The extension that can reply through the main number is the operator extension only.

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berryhill avatar image berryhill mary-community-moderator ♦♦ ·

I cannot be the only one with this issue. Do I have my system set up wrong? Telling me that it not possible is not an option. This is becoming a major issue.

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Yes @berryhill This is currently a feature request, and we don't have an update yet on when will this be available.

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