question

Jason avatar image
Jason asked Becky-Community_Manager commented

Blocked SMS Violation?

@mary-community-moderator HI we just started using RC and over the weekend, I was testing my new Ring Central APP with my significant other and sent a message that was 100% sexual in nature and she answered back...etc. It was not an image nor anything illegal and done in good fun, but i showed up to work and within a few hours my SMS is disabled. I realized that I violated a term of use and notified my employer immediately as I assumed that was the reason it was diabled. My question is, "Will my employer see the message?" This could be embarrassing.

sms and text messaging
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered Becky-Community_Manager commented

Hi Jason, SMS is not visible to admins. They can only see it if they login to your extension.

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I would follow up and encourage you to delete the message/s.

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Jason avatar image Jason Becky-Community_Manager ♦♦ ·

I deleted them a few hours after being sent. My employer is aware in general what it was, but not too specific.

1 Like 1 ·

Thank you. Will my messaging be reactivated? We did create a ticket.

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It will be investigated first, and reactivation will depend upon the reason. What's our case number?

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Jason avatar image Jason mary-community-moderator ♦♦ ·

#00875588

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