Hello all,
i have created the app from developers.ringcentral.com, now i want to view all users call logs using the rest api but i am getting only one extension's logs
Hello all,
i have created the app from developers.ringcentral.com, now i want to view all users call logs using the rest api but i am getting only one extension's logs
Have you tried this API?
https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog
This should give you call logs for all the numbers for the account
Make sure your app has the "ReadCallLog" permission.
Make sure your user (the credentials you are using to access the API) has the "ReadCompanyCallLog" permission
Hope this is helpful
Cheers!
That is not a solution, I did it already, but it keeps an error.
I allowed ReadCallLog permission to my app, but I am getting an error below when I test api using Postman.
Please see this.
I am not clear why it keeps an error above.
Hi Yatin.
Nice to meet you, yes, I allowed ReadCallLog permission to my app, but I am getting an error below when I test api using Postman.
Please see this.
I am not clear why it keeps an error above.
Please let me know. Please help me!!
Thanks.
Please see this question and proposed answer: https://community.ringcentral.com/questions/8397/in-order-to-call-this-api-endpoint-user-needs-to-h-4.html
Hello Joshi.
Thanks for your reply.
But I am not clear on how to allow permissions. I thought, I already allowed ReadCallLog permission.
Please see this. It wants me to allow ReadCallLog permission for my app. so I did it.
Please let me know your opinion.
Thanks.
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