question

Calvin Lee avatar image
Calvin Lee asked mary-community-moderator commented

Call queues maximum waiting time

MicrosoftTeams-image (4).pngFor call queues, there's an option called 'When maximum waiting time is reached, send caller to' and only has one option which is 'Voicemail'. Is there a way to have it just disconnect instead and not have voicemail?

call queuesvoicemail
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

@Calvin Lee we're checking if there's a work-around for this.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app