MMS / Fax / Call recording Download Attachment error

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Samyukta Bharadwaj asked Feb 18, '22 Samyukta Bharadwaj answered Feb 18, '22

MMS / Fax / Call recording Download Attachment error

Scenario : Usually, while using postman, there is a chance that you are clicking on the request to download the attachment, postman opens a new window, and you immediately click the send button. This will throw an error because there is no request body and access token attached to that request.

rest api fax call recording

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2022-02-18T19:42:08Z

Samyukta Bharadwaj answered Feb 18, '22

This error usually occurs when you click on the uri directly or make an API call without the Authorization header : bearer <access token>

You might run into this error :

The resolution would be to construct the request again for the attachment, as shown in the screenshot, by duplicating one of the GET requests. By doing this, you can make sure that the headers are intact.

And then proceeding to request to get the attachment.

Curl Code for downloading MMS

curl --location --request GET 'https://media.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store/XXXXXXX/content/XXXXXXXX
' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <Access Token>

screen-shot-2022-01-21-at-114715-am.png (65.8 KiB)

screen-shot-2022-02-18-at-112632-am.png (293.6 KiB)

screen-shot-2022-01-21-at-115630-am.png (226.2 KiB)

screen-shot-2022-01-21-at-115502-am.png (536.6 KiB)

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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