question

Susan Pieroni avatar image
Susan Pieroni asked mary-community-moderator commented

Call Queues - Rotating

The description for Call Queues - Rotating - Is to ring available members one at a time based on who has been idle the longest. Is this idle time based on call queue calls or all calls period?

call queues
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

The idle time is based on call queue and direct calls, too.

2 comments
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Would this also include outbound calls as well?

0 Likes 0 ·

Yes.

0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app