question

hardik-joshi6230 avatar image
hardik-joshi6230 asked ·

Facing Issues on Login into RingCentral Developer Portal

Hi,

I am having one Ring Central Account with me, when i am trying to login with that account on developer portal, its giving below screen immediately after login.  please have a look.



also when i am clicking on sign up a free developer account, its telling me that we have detected your existing account and redirecting me to login page again.





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Tyler Liu avatar image
Tyler Liu answered ·
I don't know what is the issue with your existing account. But I think you can create a new free developer account using another web browser.

If you want your existing account be fixed. you can send an email to devsupport@ringcentral.com.
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hardik-joshi6230 avatar image
hardik-joshi6230 answered ·
Hi Tyler,

I have already one account with me that is working perfectly fine, but we have purchase other new  account and i am trying to login with that new account. login with new account not working, do i need to login with other browser, is problem due to same browser ?


4 comments
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Hi Hardik,
If the new account is Office Premium or Ultimate, you should be able to login without this warning. If you want to free sign up a new account, you should use an another email address since it should be unique.
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Hi Robin,

Below is my service plan, i hope account should be premium.


0 Likes 0 ·
Hi Hardik,
It is not Office Premium or Ultimate. You can either upgrade the RC account. Or you can free sign up an account with a different email address for using Developer Portal.
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Thanks Robin,

i got the it.
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Tyler Liu avatar image
Tyler Liu answered ·
Please contact support:  https://success.ringcentral.com/RCContactSupp?src=

This forum is mainly for programming questions. RingCentral has dedicated support team for account issues.
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