question

Chris Michael avatar image
Chris Michael asked mary-community-moderator commented

App Sharing - seeing RRRR's

Hi all -

Question for the community. First, if using v.ringcentral.com the issue does not persist.

When using the Desktop App and hosting a meeting or attending. When "app" share is initiated, it seems if the RC video display is over the share application - RRRR's are displayed. This is a hinderence due to most meetings are done via laptop and the presenter likes to see the gallery (RCV) during the meeting. Suggestions?

ringcentral appvideo
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Hi @Chris Michael. please submit a Tech Support ticket to check the issue on your meetings. You may go to https://support.ringcentral.com/new-case.html.

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