question

Mike Watson avatar image
Mike Watson asked Suyash Joshi answered

How do you ensure you are only dialing valid phone numbers?

In our lead creation process, we are creating leads where some of them have invalid phone numbers. Does anyone have direction as far as tools/API's/ways they've been able to leverage technology to ensure the numbers are valid so that, if not, they do not make their way to the dialer?

phone
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1 Answer

Suyash Joshi avatar image
Suyash Joshi answered

A quick web search shows this number verification service that is accessible via their API: https://numverify.com/documentation - Number Validation you can try using this.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys