question

Chris Stefka avatar image
Chris Stefka asked mary-community-moderator commented

How do you file share with the free version?

I am unable to attach a file in the free version on ringcentral. Why is that? Is there a file size limit? I have looked inthis community and gone under the Administration tab but file sharing isn't a setting I can adjust. Please help!

hello
2 comments
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi! Are you trying to attach a file for Team Messaging?

0 Likes 0 ·
Chris Stefka avatar image Chris Stefka mary-community-moderator ♦♦ commented ·

Yes!


0 Likes 0 ·

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

You should be able to see the paper clip icon like the screenshot below.
screen-shot-2022-06-16-at-10756-am.png


4 comments
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Chris Stefka avatar image Chris Stefka commented ·

Yes-- It allows me to pick the file but then it won't attach. The attament is red. I have chosen attachments that are 19kb and they still will not attach.


0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Chris Stefka commented ·

What type of files did you try to attach?

0 Likes 0 ·
Chris Stefka avatar image Chris Stefka mary-community-moderator ♦♦ commented ·

Just a regualr pdf file.

0 Likes 0 ·
Show more comments
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app