question

michael-cerchiaro4850 avatar image
michael-cerchiaro4850 asked mary-community-moderator commented

Unable to create new password

I am trying to change a password and PIN for a call queue and I keep getting the message that the password does not meet the requirements - which it does (see below). I've even done a completely random generated password with all of the requirements. No luck. Any thoughts?

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passwords
1655388089342.png (168.9 KiB)
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi! Please try to refresh your browser then try again.

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michael-cerchiaro4850 avatar image michael-cerchiaro4850 mary-community-moderator ♦♦ commented ·

A browser refresh did not work. I still have the same error...

This password does not meet security requirements. Please try again.

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mary-community-moderator avatar image mary-community-moderator ♦♦ michael-cerchiaro4850 commented ·

Kindly submit a ticket with Tech Support so they can check if there's an issue.
https://support.ringcentral.com/new-case.html

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