Ring Central App not Fully Loading

Does anyone have an issue with the app not loading the screen fully in Windows? We have reloaded from the menu bar and closed and reopened and still had the issue. If we run the app as an administrator, there is no issue. The app is up to date but we don't want to have to run the app as an admin and input creds every time we want to open the app. Any workaround?

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mary-community-moderator ♦♦ commented · Jun 16, 2022 at 09:28 PM

Hi Ryan, do you have a screenshot?

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mary-community-moderator ♦♦ commented · Jun 16, 2022 at 10:23 PM

Thank you. Have you tried to uninstall/reinstall the app?

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RYAN VICTORIANO mary-community-moderator ♦♦ commented · Jun 16, 2022 at 10:24 PM

Yes, we have, multiple times. Has been a persistent issue for the last 3 days. All system updates are up to date.

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132 MR commented · Dec 08, 2022 at 04:11 PM

Has anyone come up with this answer? Ringcentral app 'opens' but does not load messages.

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mary-community-moderator ♦♦ 132 MR commented · Dec 08, 2022 at 04:14 PM

Hi @132 MR, this is because of the known outage. Our RingCentral Operations Teams are working to resolve this issue. You may also check https://status.ringcentral.com/ to know more details and to get updated.

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