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Jennifer Kellogg avatar image
Jennifer Kellogg asked mary-community-moderator commented

Spotify Blocking Incoming Calls

When I am playing music on Spotify or Downcast (my podcast app), RingCentral calls go to voicemail instead of ringing through to my phone. How do I fix this?

Calls come thru fine when I'm not using those apps.

mobile
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Are you using an android or iOs?

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