Wendy Myatt avatar image
Wendy Myatt asked mary-community-moderator commented

Can Direct Messages be private?

We have replaced an employee - is there a way to add the new employee to all of the old employee's group and team messages without letting them see the direct messages (personal)?

sms and text messaging
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

The new user of the extension will still be able to see the old messages. You should reset the extension first before assigning it to someone else. Here's a KB article for the process.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app