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Erich Jacobs asked Erich Jacobs commented

FYI - RingCentral Desktop Phone App broken in Ventura

FYI - The RingCentral Desktop Phone App (which is not the same thing as the RingCentral App), is not yet compatible with MacOS 13 (Ventura). It will quit upon application start with an audio IO error. This has been tested on both Intel and Apple silicon, and both tested with clean builds on Beta 4. Hopefully they will have a new version out by the time of Ventura's release in the fall.

The RingCentral App works fine.

softphone
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We will look at it.

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Hello,

could you please make a test with the latest beta?
beta5.png

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beta5.png (44.0 KiB)

Same result. screenshot-2022-08-10-at-91428-am.png


screenshot-2022-08-10-at-91514-am.png

Happy to send full report log upon request.


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FYI - same result with latest Ventura build released August 26 (22A5331f). Tested on both Intel and Apple silicon. Same crash record.

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Thank you very much.

The issue is fixed in 22.3.1 release.

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