Some of our call queues have been overwhelmed by spam calls lately, so I am trying to configure a Custom Answering Rule. We use Invoca as a "Ring Pool", meaning our website displays a special phone number, which when called redirects the caller to our RingCentral toll free number and call queue. I've already set Invoca to forward the calls with a specific caller ID, so that I can create a Custom Answering Rule for those calls.
Can I create a second rule that sends all other calls to voicemail? I need all other calls to bypass the employee's phones without ringing the queue. I can't find a way to set an ELSE statement or set the order of the rules.