question

Michael Reeder avatar image
Michael Reeder asked Michael Reeder commented

Enabling Voice Only on an 877 Main Company Number

Hello. I have an 877 number as my main company number. In the Admin Portal under "Phone System --> Numbers in Use" for every other company number I get a drop-down box where I can choose "Voice Only", "Fax Only", or "Voice and Fax". For my 877 number, "Voice and Fax" is selected for me with no dropdown box options.


How do I change this 877 number to Voice Only?


I have another fax number I want faxes directed to.


Thanks,

Michael

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mary-community-moderator avatar image
mary-community-moderator answered Michael Reeder commented

Hi @Michael Reeder, there is no option on changing main number to Voice Only. You may submit a Feature Request at https://ideas.ringcentral.com/.

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Michael Reeder avatar image Michael Reeder commented ·

Okay -- thank you Mary. I'll keep blocking all the numbers then since faxes to that 877 main number are always spam. -- Michael

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