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Mark Saye asked mary-community-moderator answered

How does RingCentral integrate into HubSpot's workflow?

How does RingCentral integrate into HubSpot's workflow? I only see it in their marketing, but not anywhere else. I want HubSpot to send SMS in workflows through RingCentral. Is Zapier the solution?




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mary-community-moderator answered Mark Saye commented
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Thanks @Mary-Community_Moderator,

I don't see it listed as a feature and I don't see how to add RingCentral into a HubSpot workflow to send out a SMS.

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Mark Saye avatar image Mark Saye mary-community-moderator ♦♦ ·

@Mary-Community_Moderator Sorry, but it is not listed in that user guide either.

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mary-community-moderator answered

Hi @Mark Saye! I got information from the Integrations Team that it is unavailable through the official HubSpot integration. You will need to use the RingCentral Labs version but understand its restrictions on support as it's not an official integration. Please read the disclaimer of the description. https://www.ringcentral.com/apps/sms-and-meetings-for-hubspot


On the other hand, a commercial version will have the custom workflow action to send SMS via the RingCentral app that may be available sometime this month (no exact date).

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