question

Saikishore Kandukuri avatar image
Saikishore Kandukuri asked Phong Vu commented

I have tried to create Instant Meeting using Sandbox API call today and came across this error "{ "errorCode": "MET-106", "message": "Cannot create meeting. Reason : [Remote service unavailable]" }". can you help us to resolve this error ?

I have tried to create Instant Meeting using Sandbox API call today and came across this error "{ "errorCode": "MET-106", "message": "Cannot create meeting. Reason : [Remote service unavailable]" }". can you help us to resolve this error ?

Sandbox Account : +19294732802


ringcentral-meeting-apicall.png

meetingsdeveloper sandbox
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image
Phong Vu answered

It seems the service in sandbox environment is down. I made a test call and got the same error. I just report the incident to the team. Hope it will get fixed soon.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Saikishore Kandukuri avatar image
Saikishore Kandukuri answered Phong Vu commented

@Phong Vu the error "{ "errorCode": "MET-106", "message": "Cannot create meeting. Reason : [Remote service unavailable]" }" is not yet fixed. can you fix this issue as soon as possible.

1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Phong Vu avatar image Phong Vu ♦♦ commented ·

I have a ticket for the issue but it has not been picked up yet. All I can help you with for now is to manually graduate your app to the production so you can test it on the your production account. If you want to do so, provide me with the app client id.

Remember that even if the issue is fixed, there is no actual meeting supported in sandbox. This means that you can call the API to create/schedule a meeting, but there is no actual server to host the meeting for sandbox. So the API is just for satisfying the API permission for graduation.

0 Likes 0 ·

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys