Hello, I currently have a call queue mapped to our main line. I have 8 people in it and all phones ring simultaneously when people call the main line. What I want is to break it up in 2 groups, the first group with only 3 people in it should ring first, then of no one answers after 2 rings, then it should ring the second hunt group.
Can anyone guide me on where or how could I set this up?
Thank you,