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Zel Ivetic avatar image
Zel Ivetic asked Zel Ivetic commented

RingCentral for Lightning. No audio when calling out on RingCentral for Lightning

I can dial the phone number. The other side answers the call and there is no audio. We cannot hear each other. RingCentral for Lighting is set in Salesforce production as per Ring Central instructions. The webphone is set to "Make my calls with: browser" Mic is enabled in Chrome.

If someone calls my phone number and I answer in RingCentral for Lightning we can hear each other.

salesforce
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Zel Ivetic, please submit a ticket for this issue at https://support.ringcentral.com/new-case.html.

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Zel Ivetic avatar image Zel Ivetic mary-community-moderator ♦♦ commented ·

Already did. Thanks.

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