Phone app used to work injunction with desk phones. Dispatcher unable to leave desk top and use restroom because phone app not working for incoming calls. This feature was working!
Need Phone app to ring when desk top rings! It used to work!
Steve, It looks like you have an open case for this and the notes say the Support team is waiting to hear back from you.
Can you work with support directly on this?
If you run into any hurdles, please feel free to reach out to the Community Team and we can escalate further,
Community.Support@RingCentral.com
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