Requirement: On a custom object list view I need to display a phone number field as a Ring Central Phone number link.
How can I make a formula field on a custom object that connects the call to ring central. Currently using a formula field set to a phone url link like HYPERLINK("tel:" + Contact__r.Phone, Contact__r.Phone, "_self"). Is there a URL in place of "tel:" that can be used to call RingCental functionality? Is there a url i can use to replace "tel:" that would call ring central functionality. Currently will open as a phone link but now ring central link