question

Gerben Stam avatar image
Gerben Stam asked Phong Vu answered

Can't create test call via sandbox

Hi Guys
Can you help us to create some test call via sandbox?
Which api I should use to create some test call and recordings to get call logs https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog?
Should I use this API https://developers.ringcentral.com/api-reference/Call-Control/startCallRecording or this one https://developers.ringcentral.com/api-reference/Call-Control/createCallOutCallSession ?

I need additional data to get request, but I don't know where can I get it. So I catch error response. Do you have any guide/documentation how to create test calls?
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call recording
1669116262882.png (138.5 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

You can make test calls on sandbox by login the RC app for sandbox at https://app.devtest.ringcentral.com with one of the sandbox users using their username and password.

You can also login the sandbox web service to add more users (up to 4 users including the default super admin 101), phone numbers and make calls between the users.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys