RingCentral Widget don't let me register emergency calling address

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Tyler Ehrig asked Nov 25, '22 Tyler Ehrig commented Nov 28, '22

RingCentral Widget don't let me register emergency calling address

Hello, I'm trying to use the widget of RingCentral that is hosted in: https://github.com/ringcentral-tutorials/ringcentral-widgets-demo

I downloaded the widget and just change the credentials (.env file) with my sandbox credentials and run it on localhost, when I login in the widget and RingCentral ask me to register a emergency calling address, it makes an error and don't let me allow to continue, the error says:

Internal error. Try again later or contact the support. [3057217003584252958]

I look at the console and marks me an error on a endpoint

I even try to configurate the address on: https://app.devtest.ringcentral.com/settings/company_administration and I have the same error

developer sandbox

screenshot-error.png (275.0 KiB)

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screenshot-error2.png (371.4 KiB)

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2022-11-28T16:50:03Z

Phong Vu answered Nov 28, '22 Tyler Ehrig commented Nov 28, '22

When did you create this sandbox account? And what is the account id or main company number?

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Tyler Ehrig commented · Nov 28, 2022 at 05:37 PM

The sandbox account was created on like in October of 2022 and the main company number is: +19492073547

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