question

georgia-christenson15372 avatar image
georgia-christenson15372 asked Mike Stowe answered

SMS Registration Form cannot be filled out online?

Trying to fill out new SMS Registration form - unable to type in required information???

sms and text messaging
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1 Answer

Mike Stowe avatar image
Mike Stowe answered

The current version of the form will need to be edited with PDF reader/ editor. Chrome, Safari, Preview, Adobe Acrobat, and other tools should allow you to edit the form, save it, and then it can be uploaded via the embedded secure Box link.

Please note you only need to submit the PDF form if you signed up after Dec 1st, if you are adding new numbers that need SMS, if you have an active SMS support case, or if your rep has informed you that you need to register.

Otherwise, you will be able to register through the RingCentral Admin Portal using your browser starting February 10, 2023. If you don't fit the criteria above, as long as you register by March 31, 2023 you should be good to go.

Please let me know if you have any questions, or need any additional help submitting the form.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys