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Shankar Jha avatar image
Shankar Jha asked Phong Vu answered

Transfer call in softphone-js sdk

I am using https://github.com/ringcentral/ringcentral-softphone-js for one of my use case. How can I transfer call in this SDK. It seems to have message exchange with some command for voicemail. Do we have something similar for transfer?

softphonetransferring callstransfer a call
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Phong Vu answered

This is the call transfer API. It requires a telephony session id and a party id and only the owner of the call can transfer its call. I don't know how you make the call, but check the SIP message headers to see if you have the right telephony session id and the party id, then try to transfer using that API.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys