question

Piyush Raut avatar image
Piyush Raut asked Phong Vu answered

UUID of a retried request on interactive-messaging outbound URL

When an user interacts with an interactive element in the chat, (clicks a button on an adaptive card say), an event is triggered to an outbound webhook URL. And this event when not responded within a small time duration, the platform retries this request again.

Is the uuid of this retried request the same as the original request? Is there any documentation on this? We are observing a different uuid for a retried request. Any clarification on this would be helpful.

rest apisms and text messagingintegrationsmessage
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1 Answer

Phong Vu avatar image
Phong Vu answered

I don't think that the server sends retry event. Each event must be a unique event, thus, unique uuid.

If you suspect that the server sends multiple identical events (event if the uuids are the same). Then copy the entire identical event payloads and submit them in a dev support ticket.

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