- Can we have multiple numbers on the same account? Or, are separate numbers considered separate accounts?
Saying "account" do you mean user extension?
In RingCentral terms, account = company(employer); extension=user (employee)
An extension can own multiple phone numbers and that user can send SMS from their own phone numbers.
If a phone number is not assigned to a user extension, the number is a company number. And a user who is assigned to handle call handling under the com[any IVR, will have the right to send SMS from that company number.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
7 People are following this question.