question

Chris O'Connor avatar image
Chris O'Connor asked Byrne Reese answered

5+ API calls per each used endpoint requirement not met

The "5+ API calls per each used endpoint" is flagged as not met even though I have 12 calls for both endpoints (24 total) over the last two days. What do I need to do in order to be eligible for graduation?

Sandbox Client ID: 2Kq8PHk-TG6mZ227yNCdcA

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1 Answer

Byrne Reese avatar image
Byrne Reese answered

I am so sorry for the difficulty you experienced. I looked into your application's statistics and it appears you met all the criteria for graduation. Therefore, your app has been granted production credentials. I am going to reach out to engineering to investigate why this wasn't done automatically.

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