question

Cathy Gale avatar image
Cathy Gale asked mary-community-moderator commented

Is it possible to have 1 account but 2 distinct phone numbers callers can use?

Hi,


I have a question, but let me give some context first.


My account currently has only one "main" line. My organization would like to add another distinct phone number to be managed under the same Admin account. Is that possible? And if so, what steps do I need to complete?


Thanks

admin portalcall handling
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented

Yes, you can have multiple numbers with the same function as the main number. You have to follow the process on how to Add a Company Number to the RingCentral Account. On step 8, select Auto-Receptionist.

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Cathy Gale avatar image Cathy Gale commented ·

Thank you for answering my question.


I have another question to ask. Should I ask it here or should I submit a new question to the community?

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mary-community-moderator avatar image mary-community-moderator ♦♦ Cathy Gale commented ·

Sure! You can ask it here.

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