question

Mousa Khalil avatar image
Mousa Khalil asked Phong Vu answered

Analytics

Hi, when I send a request to this endpoint

analytics/calls/v1/accounts/accountId/aggregation/fetch

I receive this error message

{
"errors":[
0:{
"errorCode":"ANL-601"
"message":"Internal server error, request ID: [10047230-e2c7-11ed-aebc-005056bbfe21]. Please reach out to Ringcentral's DevSupport or Ringcentral's Analytics team to troubleshoot further"
}
]
}

My sandbox id is +14242269011

developer sandboxanalytics and reporting
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1 Answer

Phong Vu avatar image
Phong Vu answered

Try now.

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