Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

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nibu-eapen10876 asked Jul 31, '18 Anirban answered Sep 14, '20

Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

I'm getting this error while trying to Update Call Recording Settings
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/call-recording  Response text: {    "errorCode" : "InsufficientPermissions",    "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",    "errors" : [ {      "errorCode" : "CMN-401",      "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",      "permissionName" : "EditAccounts"    } ],    "permissionName" : "EditAccounts"
  }

I don't see anything called "EditAccounts" what left is Glip, Internal Messages, Meetings

rest api

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2018-07-31T21:02:47Z

Phong Vu answered Jul 31, '18

I think you login with a standard user credentials and try to read call recording settings at the account level. Can you double check is the user has the admin role or try again with the main company log in credentials.

+ Phong

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Answer 2 · 2018-08-07T15:50:27Z

nibu-eapen10876 answered Aug 7, '18

I'm super admin.

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Answer 3 · 2020-09-14T08:55:47Z

Gary Weissenbacher answered Sep 14, '20

So no progress on this for over two years. Why don't just show the EditAccounts permission during App creation like the rest, especially when it is needed in many cases?

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Answer 4 · 2020-09-14T11:07:06Z

Anirban answered Sep 14, '20

"Edit account" permission is advanced permission that you will not see in App creation. You need to contact Dev support team with your app's Client ID and they will add on behalf of you.

This is what Dev support team informed me when I had similar issue

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