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Lloyd Hause avatar image
Lloyd Hause asked Da Kong commented

Websocket Connection Failed

1700064142174.png

The websocket connection was successfully established and server notifications were received but timed out after a few minutes. How can we restore it and keep it alive? Any help regarding would be appreciated.

webhooks
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2 Answers

Da Kong avatar image
Da Kong answered

@Lloyd Hause Could you send over the code to da.kong@ringcentral.com? I tried with my own example code and it worked OK.

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Lloyd Hause avatar image
Lloyd Hause answered Da Kong commented

@Da Kong could you please share your code where you implement ping pong mechanism to keep it active. Thanks

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Da Kong avatar image Da Kong commented ·

There's a recover_connection method but nothing built-in to keep it alive. Let me add that and get back to you when it's added.

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Lloyd Hause avatar image Lloyd Hause Da Kong commented ·

@Da Kong when you will recover_connection method?

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Da Kong avatar image Da Kong Lloyd Hause commented ·

for whatever reason that might disconnect websockets, eg. Internet down. It should be used as a "try to recover" emergency plan whenever the connection is lost. But keep-alive is a valid case as well, for normal use.

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