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nibu-eapen avatar image
nibu-eapen asked ·

Sandbox acccount SMS retention

How long the SMS will be stored in sandbox account.? Thanks
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Tyler Liu avatar image
Tyler Liu answered ·
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Thanks for the reply. When I try to retrieve SMS it doesn't show up SMS received yesterday.
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How are you trying to retrieve the SMS from yesterday, can you post here the API call made? Please add query filter with dateFrom for the API call.  
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By default the API only returns data for the last 24 hours.  

As VB said you should specify the dateFrom parameter:  https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageList
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

There is options with API to return the data from a particular date from the account. You can call it a a filter parameter. You need to specify the dateFrom parameter along with you API call and the data will be retrieved from that date

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