question

steven-pessel avatar image
steven-pessel asked ·

Call logs only go back 60 days!

Call logs should go back at least 90 days please.
topic-default
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Kumar avatar image
Kumar answered ·

Any references for 90 days?

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered ·

Please email to devsupport@ringcentral.com backend team and check with them on the issue

1 comment Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

No, dev support cannot do anything to extend the data retention. An account admin can set the range for themselves within the compliance and non-compliance time range.

0 Likes 0 · ·
Phong Vu avatar image
Phong Vu answered ·

Here is RingCentral data retention policy a an compliance.

https://support.ringcentral.com/s/article/2178?language=en_US

Share
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.