question

Diane McKim avatar image
Diane McKim asked Becky-Community_Manager edited

How can I view and print the coversheet in an outgoing fax?

When I send a fax, I would like to be able to view and print my outgoing fax cover sheet. Help?
fax
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Sam Shukla avatar image
Sam Shukla answered Shais Rosenblatt commented
Hello,
When I push the Preview button that you refer to, the pop-up window is a blank .png file.  I want to view what my ACTUAL fax will look like when sent.  How do I do this?  

Also, I do not know where to put the recipient info so it will be seen on the cover page.

Thanks,
Sam
1 comment
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Shais Rosenblatt avatar image Shais Rosenblatt commented ·
Yes, I have the same issue.
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TERRI HARRISON avatar image
TERRI HARRISON answered mary-community-moderator commented

I also would like to be able to print the cover page of sent faxes as it is a legal part of the fax and I have no way of having a copy of it. (Can they even put it on the confirmation email that I receive after the fax has been sent?) For legal evidence purposes, this would be a tremendous help in making sure I have the exact same records as the receiver. Thank you.

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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hello Terri,

If you use the new RingCentral app, you will be able to view and download your sent faxes which includes the cover page.

Click Phone > Fax > Sent

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