question

paresh-varde14455 avatar image
paresh-varde14455 asked Phong Vu answered

How do I program my RingCentral embedded app to turn recording ON/OFF?

Hi,


I am using RingCentral embedded app (See attachment).

<script src="" target="">https://apps.ringcentral.com/integration/ringcentral-embeddable/0.2.0/adapter.js">


How should I programmatically (in Javascript) turn Recordings ON/OFF based on the target state of phone calls?


Thanks.

embeddable
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1 Answer

Phong Vu avatar image
Phong Vu answered

Hi Paresh,


I am not sure what call id you will get from the embedded widget code. But check to see if you can get the call session Id. And once you have that id, you can use the Call Control API to start/stop recording. It is not trivial but I think it is doable.


In order to use the Beta version of Call Control API, you will need to send a request to our developer support team on a help ticket to get your account enabled for the feature.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys