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Eric Parkinson avatar image
Eric Parkinson asked ·

Can incoming faxes be sent to multiple extensions?

I would like incoming faxes to be sent to my extension AND to my secretary's extension. Can this be done? If so, how? Thanks!
multiple extensionsfax multiple peoplefaxing a groupfaxing extensionsvoicemail to multiple users
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Keith Davis avatar image
Keith Davis answered ·
The problem for us with the solution proposed here is security. We are a healthcare facility and sending faxes over email is not secure and therefore we cannot use it - the users have to either use the SoftPhone or the web interface, but having to do with a shared account is problematic as well (shared password, less secure, having to logout and log back as a different user).

Another problem here is by not using the web interface or the SoftPhone, there is no tracking as to whether a Fax is "read".
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