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Lindsay Sims avatar image
Lindsay Sims asked ·

Is the RingCentral smartphone app using Wifi / Data or Cellular service?

Is the RingCentral App using my cellular service or the Data/Wifi to make calls? I'm looking to install the app on a phone that doesn't get cell service (just wifi) and I want to be certain it will still be able to make and get calls.
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Becky Dietzler Nabors avatar image
Becky Dietzler Nabors answered ·
Chuck,
I'm not sure if this is related to the question above or not but I would like to know if a pocket wfi type internet box will work with the RC Desktop app?  If so what are those requirements and what are the recommended options for that.  Like for instance I have a Verizon Wireless mifi box that I pay for on my cell phone bill each month.  Would that be something would be compatible in order to use the desktop app for RC?  Thank you Becky
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It should.  Not sure on the speed because VOIP is sensitive to network bandwidth etc...

But I guess the best way is to try and see if the call quality is acceptable

Thanks

Chuck
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