question

Kyle Walker avatar image
Kyle Walker asked ·

Incoming fax appears to be blocking subsequent calls from ringing through

It appears that incoming faxes that remain in progress for an extended amount of time are preventing incoming calls from ringing through. The incoming calls subsequent to the In Progress fax show as missed calls, but they never ring on our phones. Any idea what's going on here?
fax
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Anirban avatar image
Anirban answered ·

There can be different individual reason for different users. You can contact support here so that they can help you to investigate the issue and your config and will help to resolve.

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